What to Expect
Step 1: Stone Selection
Stone selection can be done at our showroom, we strongly recommend visiting one of our distributors when selecting natural stone considering that it is a product of nature, and every slab is unique. Sink and edge selection will be done at this time as well.
Step 2: Measurements
Once the stone has been selected, we will schedule a measurement appointment that is convenient with you. You, your contractor, or a representative must be present at the time of templating to answer detailed questions that may come up, this is the time to make special requests for your job. You must have on site: sink, faucet, and any appliance that will affect the cuts to the stone (i.e., cooktops, ranges, etc.) See Requirements for Measurement sheet.
Step 3: Get a Quote
After getting the final measurements we will generate a quote based on the square footage, stone selection and additional details discussed during the templating.
Step 4: Contract and 50% Deposit
After reviewing the quote and giving us the approval, we will draw up a contract. A 50% down payment is required to place the order. Once you have paid and signed your contract, we will order your slabs and have them delivered to the shop.
Step 5: Fabrication and Installation
Starting the fabrication process can take anywhere from 1-1/2 weeks to 2 weeks after the deposit is paid and contract is signed (Some exceptions apply). The installation process should take roughly 6 hours for normal size kitchens. No plumbing will be done by Solito, so be sure to have a plumber ready 12 hours after the installation. The remaining 50% of your balance is due the day of the installation. We accept all forms of payment (check, cash, or credit/debit), however, there is a 3% processing fee for credit/debit card payments.